NAOSSOFT offered our services a year prior to building the site for Sam Tax & Multi-Services LLC, a leading tax preparation company in Indianapolis, IN. When we approached, Sam’s firm was in the middle of tax season – their busiest time of the year. We became friends and stayed in communication: we talked about the project, his vision, and the challenges. At NAOSSOFT, we treat all our customers and potential customers as part of the NAOSSOFT family. Our main goal is to help them market their products and services effectively. We understand how challenging it can be for a business to find time for other projects, and we assured Sam that we would take care of it all. As part of the agreement with Sam Tax & Multi-Services LLC (STMS), NAOSSOFT agreed to do the web development and copywriting (content writing) while Sam and his team focused on their business operations. We ensured every deliverable was reviewed and approved accordingly by Sam.
As a developer himself, Sam is a visionary and had specific technical requirements. As requested, a Google translator was incorporated, as STMS serves a remarkably diverse customer base. This tool allows customers to translate the site into their own language from English to French Creole to Filipino. A Square appointment tool has also been integrated to allow customers to book and secure appointments with STMS staff. The website is easy to navigate and broken down into areas of services provided, which makes it easier for customers to focus on the service that they are interested in. The site was built with the WordPress Content Management System, making it easy for STMS staff to update content on their own, without the help of developers. This is a win for STMS, especially during tax season, when providing updated tax information to customers is crucial. The STMS email was integrated into Microsoft 365, which allows them to use Microsoft Outlook and other software from the Microsoft Office Suite. We were all so thrilled to debut the website, we issued a press release that got picked up by major news outlets. Below are a few: